Surana Evening College

STAFF GRIEVANCES REDRESSAL COMMITEE

STAFF GRIEVANCE CELL

At SEC we prioritize the well-being and satisfaction of our staff members. The Staff Grievance Cell serves as a platform for addressing concerns and ensuring a conducive work environment for all.
Objectives:
Supportive Environment: Our primary objective is to provide support to staff members encountering grievances or concerns within our institution.
Fair Resolution: We are committed to ensuring fairness in addressing grievances, irrespective of the position or status of the complainant, fostering an
environment of equity and justice.
Confidentiality: We guarantee confidentiality to individuals who report grievances, ensuring their identity and concerns are handled with utmost
privacy and discretion.
Prompt Action: We promise to take prompt and appropriate action upon receiving reports of threatening statements, actions, or any breach in disciplinary acts, mitigating risks and fostering a safe working environment.
Zero-Tolerance Policy: SEC enforces a Zero-Tolerance Policy against threats, violence, or any form of misconduct, thereby fostering an environment
conducive to productivity and well-being for every member of our staff.
Mechanism:
Your voice matters. We encourage all staff members to come forward and report any grievances or concerns they may have. By addressing issues collectively, we can work towards creating a safer, more inclusive, and supportive environment at SEC.
Reporting Procedure:
Submission of Grievance: Staff members can submit their grievances using the
following methods:

  • Submit a written complaint addressed to the Staff Grievance Cell.
  • Directly contact the designated Grievance Officer.

Investigation and Resolution:
Upon receiving a grievance, the Grievance Officer will initiate an investigation promptly. The investigation will involve gathering relevant information and conducting interviews with involved parties. The Grievance Officer will work towards a fair and impartial resolution, ensuring the concerns are adequately addressed.
Feedback and Follow-up:
Staff members will receive feedback on the resolution of their grievance. Follow-up actions may be taken to prevent recurrence of similar issues and to
monitor the effectiveness of the resolution.
Contact Information:
For any grievances or concerns, please reach out to:
Grievance Officer: Dr. GURUPRASAD B.G
Contact Number: 080 28486372
Email: principal.ks@suranacollege.edu.in

 

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